Frequently Asked Questions

Below are some of the most common questions we receive about scheduling service, coverage areas, and what to expect during a visit. If you do not see your question here, our team is happy to help.

Common Questions

Frequently Asked Questions

RTS Appliance provides service throughout Broward, Palm Beach, and Miami-Dade Counties. This includes residential homes, rental properties, and commercial locations within these areas.

Yes. We service most major appliance brands commonly found in residential and commercial properties. If you are unsure whether your appliance is covered, you can contact us before scheduling

Yes. All RTS Appliance technicians are licensed, background checked, and insured. Many buildings and property managers require insured service providers, and we meet those requirements.

Yes. We regularly work with property managers, landlords, and commercial clients. Service is available for single-family homes, multi-unit buildings, and commercial properties.

You can schedule service online or by calling 954-787-8228. Once your appointment is set, our team will confirm the details before the visit.

The technician will start by asking what you have noticed with the appliance. The unit is then inspected and tested. If an issue is found, it is explained before any service is done so you can decide how to move forward

Yes. Someone over the age of 18 should be present during the service visit to provide access to the appliance and answer questions if needed.

Availability varies depending on demand and location. Our team will review the earliest available options when you contact us to schedule service.

Still have questions?

If you need additional information, contact our team at 954-787-8228 or email Booking@RTS-service.com.

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Payment Questions

Most Popular Questions

We serve local residential and commercial customers in our service area. Contact us to confirm if we service your location.

Yes. We stand behind our work and offer a satisfaction guarantee on our repairs for your peace of mind.

In many cases, repairing is more cost-effective than replacing. Our technicians will give you honest advice so you can make the best decision.

You can easily schedule a service by calling us, filling out our online booking form, or clicking the “Book Service” button on our website.

We serve local residential and commercial customers in our service area. Contact us to confirm if we service your location.

Yes. We stand behind our work and offer a satisfaction guarantee on our repairs for your peace of mind.

In many cases, repairing is more cost-effective than replacing. Our technicians will give you honest advice so you can make the best decision.

You can easily schedule a service by calling us, filling out our online booking form, or clicking the “Book Service” button on our website.